When a visitor presses the button on the Alarm.com Doorbell Camera, everyone who is enrolled in Doorbell Camera push notifications will simultaneously receive an alert that somebody is at the door. Your in-home doorbell chime will also ring. If you accept the alert on your mobile device, the doorbell’s camera will send a live video feed to your smartphone so you can see, hear, and speak to the person at your door.
Which version of the Alarm.com Mobile app is required?
It is important to check that you are using a supported version of the Mobile App on a supported mobile device. Alarm.com Doorbell Cameras are supported on both the Android and Apple iOS mobile platforms.
How do I change the settings for my Alarm.com Doorbell Camera?
Either click on the gear icon on doorbell screen in the customer mobile app or update settings from the Video Device Settings page on the Customer Website.
Can I change the default color of the LED?
Yes, the default color of the LED can be modified from the LED settings screen in the Alarm.com Mobile App.
Can I turn off the LED in the default state?
Yes, the LED can be turned off from the LED settings screen in the Alarm.com Mobile App.
What is the indoor chime feature?
The indoor chime feature allows you to silence the mechanical or digital chime inside your home from the app or Alarm.com website. This is a great feature for families who do not want to be disturbed during certain times of the day (for example, when young children are sleeping). You can still receive push notifications when the indoor chime is disabled.
Note: The indoor chime must be silenced if the device is used in an installation that does not have a chime
What is the outdoor chime feature?
The outdoor chime is a speaker that emits a ‘ding dong’ sound from the doorbell camera when the button is pushed. This sound can be disabled, and the volume can be adjusted (low, medium, or high).
What is the digital door chime feature?
This feature enables compatibility with the digital door chime adapter. If you are using the digital door chime adapter, you must enable this mode. This mode should only be enabled if you are using the digital door chime adapter.
Notifications are alerts that are sent immediately to your mobile phone when activity is detected by your Alarm.com Doorbell Camera. Acknowledging a Doorbell Camera push notification will send you directly to the call screen and enter a Two-Way Audio call.
Doorbell Call Notification
Suggestion: Push is Critical
Recording schedules control the times and events during which your Doorbell Camera records clips. Recording schedules do not need to match notification settings. For example, you can enable recording schedules for both button and motion events and still only enable notifications for button events.
Every account has a maximum clip limit for both the number of clips that can be uploaded in a month and the total number of clips that can be saved on the account. Clips uploaded from doorbell cameras do count toward that limit.
Lighting automation allows you to set up rules that trigger Z-Wave lights to turn on or off when the Doorbell Camera detects activity.
Z-Wave locks can be unlocked from the Doorbell Camera call screen. Simply press on the key icon. If you have multiple Z-Wave locks, you will first be prompted to select the lock(s) from the call screen.